Quick Answers

Your Questions, Answered

How can I confirm my shoe size?

We provide a complete size chart to make things simple. You can check your size in cm, EUR, UK, or UK/Pak measurements before placing an order—so you always get the perfect fit.

Do you charge for delivery?

We offer free delivery on orders with our promotion code, which you’ll receive with your first purchase. Without the code, standard delivery charges may apply.

Do you offer exchanges or returns?

Yes, we offer exchanges/returns under certain conditions (e.g., wrong size or major undisclosed defect). Please check our return policy for details.

Are your shoes 100% original and branded?

Yes! At TRENDYGO we only sell authentic, branded shoes. No replicas or fakes—every pair is carefully sourced and verified.

What condition are the shoes in?

Our shoes are preloved but professionally cleaned, refreshed, and graded into four categories: Luxury Edition, Elite Choice, Daily Fit, and Budget Friendly.

Do you sanitize the shoes before resale?

Absolutely. Every pair goes through a full renewal process including deep cleaning, sanitization, and deodorizing to make them fresh and ready to wear.

How do you decide the prices of shoes?

Prices are based on our grading system (condition, brand, style, and demand). This ensures fair and transparent pricing for every customer.